Do I need a consultation before booking a treatment?
Yes, and it is free. A twenty-minute consultation covers your history, your goals and whether a treatment is right for you. Nobody is booked into a package they have not had explained to them.
Is intimacy coaching therapy or medical treatment?
Neither. It is education and coaching delivered by a Registered Nurse with sexual wellness certification. It does not replace psychotherapy or care from your physician, and you will be referred when something needs a doctor.
How private is this really?
One client is in the studio at a time. Appointment reminders can be sent without naming the service. Nothing is posted publicly without your written permission, and client information is never shared or sold.
Do you take insurance, HSA or FSA?
Services are self-pay. Some clients can use HSA or FSA funds depending on their plan and the service — check with your administrator, and Velora can provide an itemized receipt.
What is the cancellation policy?
Please give 24 hours’ notice so the time can go to someone on the waitlist. Late cancellations and no-shows may be charged 50% of the session.
Where exactly is the studio?
Minutes from The Villages, in Oxford. The exact address is shared when your appointment is confirmed, which keeps the studio private for everyone using it.